Tuesday, March 11, 2014

Blog Interview with Intellectual Property Attorney, Heather B. Vargas

I got the opportunity to interview Heather B. Vargas (Heather) about her experiences with professional negotiations. She is a professional and board certified intellectual property attorney. She actively works in the entertainment and media law capacity in addition to other areas of law.

In entertainment law, it is important to hire an attorney who is competent in negotiating and deal-making. Below is the interview I conducted with Heather, which reflects her experiences about negotiations.

Q: How do you separate the people from the problem when you are negotiating? 
A: This is not an issue after you have been practicing law for a few years. More often than not, attorneys are very friendly & are just trying to work out what is best for their client. The key is to analyze the problem without emotion before you have the first conversation with the other side & before you have a chance to form an opinion of your opposing counsel. Thinking your case through before communicating with the other side allows you to see where you have leverage, if any, and capitalize on it. It also allows you to set reasonable expectations for your client. 

For example, if your client has been accused of infringement, and is actually infringing, then your leverage is that you can get your client to agree to stop infringing without the plaintiff having to spend the time and money to file a lawsuit.  Your client should be happy with that (not having to pay money) if you have set their expectations properly.

Q: What tips do you have for new negotiators who are trying to separate the people from the problem when they are negotiating?
A: Don't adopt your client's emotion.  Your client is living the drama of whatever is happening.  You should be sympathetic, but that should not carry over to your communications with your opposing counsel.  You and the other lawyer have been hired to solve the problem, and you are able to do so because you do not have the frontline emotions that your clients have. 

Saying "I don't know" is not only okay; it is sometimes your best answer.  It is better to be sure of what you are saying then to have to risk your credibility by retracting something later.  Also, every attorney should respect saying that you have to go back to your client for authority.
  
Q: How do you negotiate with an objective criteria already set in place?
A:  Be creative. A lot of negotiations come down to money, but sometimes there is something that you can give that is worth more to the other side than it is to your client.  Remember, the other side's product or service costs them a lot less than it would cost for your client to buy it on the open market, and vice versa so that is a good place to look for potential deal points.

Q: Can you give me an example of how you worked toward mutual benefit when you were negotiating a deal?
A: Obviously, everything I do for my clients is confidential, but I can tell you that we were able to strike a deal on a trademark matter once with my client (the owner/prior user of the mark) getting night club tickets in lieu of some of the money they were seeking.  It didn't cost the opposing party (the owner of the night club) anything and my client got something they wanted.


Interviewee Contact:
Heather Bond Vargas
Florida Bar No. 230900
Cobb Cole Center
149 South Ridgewood Avenue
Suite 700
Daytona Beach, FL 32114
(D) 386-323-9220  | (F) 386-944-7964


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